Refund Policy

Setup fees fund real work performed by third parties — incorporation agents, banks and acquirers — so this policy sets out clearly when a refund applies.

Full refund

• We accept your application, take your setup fee, and are then unable to deliver a working merchant account within the agreed timeframe.
• You pay a setup fee and we subsequently decline to proceed for reasons unrelated to misrepresentation on your side.

Partial refund

If you withdraw after payment but before incorporation is filed and account applications are submitted, we refund the fee less documented third-party costs already incurred.

No refund

• Incorporation has been filed and merchant or bank applications have been submitted.
• Services were delivered as described and you later choose not to use them.
• An account is closed because of misrepresentation, prohibited activity or breach of scheme rules.

Lifetime maintenance

The setup fee is one-time and includes lifetime maintenance — there are no monthly fees to cancel or refund.

How to request a refund

Email Info@Payhubfin.com with your entity name and the reason for the request. We respond within five business days and settle approved refunds to the original payment method within fourteen business days.